• Order Number 20240530_EE8_0000014

    kim@seotile.com | 2024-07-02 | Hits 25721
    • I have not received items ordered on 5/30. Tracking shows delivery as completed 6/13 but looks like shipment never left Korea for international shipping. For reference I have attached captured tracking page. Please advise ASAP thank you! Young Seo
  • mariang | 2024-07-03

    Dear Seo,

    Order Number : 20240530_EE8_0000014

    We inform you that the delivery has been arrived at the International Logistics Center.

    However, the international delivery has been delayed due to high volume of orders.
    The delivery company has confirmed that it will be shipped out in 1-2 business days.
    The tracking informational will be updated once the international delivery starts.

    We sincerely apologize for any inconvenience caused because of this delay.
    Please let us know if you have any other questions.

    Thank you.

    Best regards,
    Mariang Plus

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